At AZ Wheelz, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, mobile applications, or services.
1. Information We Collect
We may collect information in the following categories:
A. Personal Information
- Name
- Email address
- Phone number
- Address
- Payment information (processed securely through trusted third parties)
- Driver’s license details (if applicable)
- Any information submitted through forms or service requests
B. Vehicle & Service Information
- Booking details
- Pickup and drop-off locations
- Rental history
- Customer preferences
C. Technical Information
- IP address
- Browser and device details
- Pages viewed
- Cookies and tracking data
2. How We Use Your Information
AZ Wheelz may use your information to:
- Process bookings, rentals, and service requests
- Manage customer accounts
- Communicate about confirmations, updates, and support
- Improve website functionality and user experience
- Prevent fraud and enhance security
- Provide promotional offers (only with your consent)
- Ensure regulatory and legal compliance
We do not sell or trade your personal information.
3. Cookies & Tracking Technologies
Our site uses cookies to:
- Improve website performance
- Store user preferences
- Analyze browsing behavior
- Enhance user experience
You can disable cookies via your browser settings, though some features may not function properly.
4. Sharing of Information
We only share your information with:
- Trusted third-party service providers (payment processors, hosting services, analytics tools)
- Legal authorities, if required by law
- Business partners, only when necessary for service delivery
All partners are required to follow strict data protection standards.
5. Data Security
We use industry-standard measures to protect your information, including:
- Encryption
- Secure servers
- Access control
- Regular security checks
While we strive for maximum protection, no system is completely secure.
6. Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections or updates
- Request deletion of your information
- Opt out of promotional communications
- Request a copy of your stored data
To exercise these rights, contact us using the information below.
7. Third-Party Links
Our website may contain links to third-party platforms.
AZ Wheelz is not responsible for their privacy practices or content.
8. Children’s Privacy
AZ Wheelz does not knowingly collect information from individuals under the age of 18.
If you believe we have collected such information, please contact us immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted with a revised “Last Updated” date.
Continued use of our services means you accept the updated terms.